We often ask our customers for help in our endeavour to be better. Is there a fragrance you feel is lacking or are you wondering about the content of our products? Do you have any other questions or maybe need to return a product? Contact us!
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Frequently asked questions
Find answers to FAQs here.
What is Gunry's return policy?
The easiest way to make a return is to contact us directly. Please contact our customer service before you send the product to us for return processing. Provide the EAN code and batch / lot number on the package.
Phone: +46300 – 164 35
Are your products tested on animals?
Gunry does not support animal testing. We are responsible for ensuring that all products comply with the requirements for cosmetic products in the EU.
This means that animal testing is absolutely forbidden in respect of both ingredients and the end product. For further information, please follow the link below to the European Commission:
Link to the Swedish Medical Products Agency;
We only distribute products in the EU and Norway.